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Sony Pulls Cyberpunk 2077 From PlayStation Store Over Fan Complaints

December 17, 2020 | Posted by Jeremy Thomas
Cyberpunk 2077 Keanu Reeves

Cyberpunk 2077 may be a financial success, but some of its issues has resulted in it being pulled from the PlayStation store. Sony has removed the newly-launched game from the PS Store after garnering a host of fan complaints over it having performance issues on previous-gen consoles.

Those issues, which included the visuals being slow to render and downgraded graphics, were compounded by the fact that CD Projekt Red did not show any footage from the Xbox One or PS4 before the game’s release. Sony issued a statement on the removal, noting that refunds would be available to fans who bouht the game:

“SIE strives to ensure a high level of customer satisfaction, therefore we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store. SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice.

“Once we have confirmed that you purchased Cyberpunk 2077 via PlayStation Store, we will begin processing your refund. Please note that completion of the refund may vary based on your payment method and financial institution.”

As for CDPR, they also issued a statement about the issues on previous-gen consoles after the game’s launch:

“First of all. we would like to start by apologizing to you for not showing the game on base last-gen consoles before it premiered and, in consequence, not allowing you to make a more informed decision about your purchase. We should have paid more attention to making it play better on PlayStation 4 and Xbox One.”

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Cyberpunk 2077, Jeremy Thomas